How long is your shipping time?
This depends on where you are located. The shipping time to the US is about 7–15 business days, and to other areas it is about 10–20 business days.
Where is my order now?
To track your order, please go to:
Enter your tracking number and you can track your order.
What’s my tracking number?
After your order has been shipped, you will receive a shipping confirmation email with your tracking number included.
What’s the status of my order?
Customers will receive a confirmation email to verify that we have received and confirmed the order. It usually takes 1 to 3 business days for processing before shipment.
After your order has been shipped, you will receive a shipping confirmation email with your tracking number included.
To track your order, please go to:
Enter your tracking number and you can track your order.
I have not received any confirmation email.
For this matter, please send an email to:
Please specify your order number or the last 4 digits of your credit card, and we will check it for you.
I want to return or get a refund!
For returns or refunds, please read our Return Policy first.
If you still wish to proceed, please send an email to:
Please specify your order number or the last 4 digits of your credit card, and we will process your request.
How do I apply a discount?
To use your discount code, please make sure that you have entered all letters and numbers correctly without any spaces.
If it still does not work, please contact:
How can I get discounts?
There are several ways to get discounts from our website.
- Join our Facebook Group or follow our Instagram page to stay updated on the latest promotions and events!
- Create an account on our website and subscribe to our newsletter to receive exclusive discounts and special offers via email!